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Privacy policy

How Bournemouth Loft Insulation collects, uses and protects your personal information.

Last updated: 2026. This policy explains how we handle the information you give us through this website.

Who we are

This website (https://loftinsulationbournemouth.co.uk) is operated by Bournemouth Loft Insulation (“we”, “us”). We are the data controller for the personal information collected through this site. You can contact us about your data at any time at cleeomarketing@gmail.com.

We arrange loft insulation and related work for homeowners by connecting them with a network of vetted, insured installers. To do that, we pass the details you submit to a suitable installer so they can prepare your quote.

What we collect

When you complete our quote form we collect the information you provide, which may include your name, email address, phone number, postcode, the service you're interested in, your property type and age, and any additional notes. We also record the date of your enquiry and which of our sites it came from.

Why we use it, and our lawful basis

  • To respond to your enquiry and prepare a quote — on the basis of taking steps at your request before entering a contract.
  • To pass your details to a vetted installer in our network so they can contact you about your quote — on the basis of your request and our legitimate interest in fulfilling it.
  • To contact you about your enquiry by phone or email.

We do not sell your information for unrelated marketing, and we only share it for the purpose of arranging the work you asked about.

Who we share it with

Your details are shared with the installer (or installers) best placed to quote for your job, and with the service providers that run our systems — for example Google (which hosts the spreadsheet and email service that receive your enquiry). These providers process the data on our behalf.

How long we keep it

We keep enquiry data only as long as needed to deal with your enquiry and for our legitimate business records, after which it is deleted. If you'd like your data removed sooner, just ask.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict its processing, and to data portability. To exercise any of these, contact us at cleeomarketing@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and analytics

This site uses only the minimal browser storage needed for it to function (for example, briefly remembering your first name to personalise the thank-you page). It does not set advertising cookies. If analytics or other cookies are added in future, this policy will be updated and consent obtained where required.

Contact

For any privacy question or request, email us at cleeomarketing@gmail.com and we'll respond.

This is a general privacy notice. Check it reflects how your installer network actually handles data before you go live, and make sure you can identify the data controller to anyone who asks.